Returns & Exchange

Our Promise to You

We want you to absolutely love your new piece from Gold Furnish.
If something isn’t quite right, we’ll do everything we can to make it right.

Easy Returns & Exchanges

You can request a return or exchange within 7 days of delivery — no stress, no hassle.
Just ensure your item is unused and in its original condition and packaging so it arrives back safely.

Once your return is received and inspected, we’ll issue a refund to your original method of payment.
Please note: delivery fees are non-refundable, and customers are responsible for return shipping and packaging.

How to Start a Return

Simply email us at 📩 hello@goldfurnish.com with your order number and a short note about your return or exchange request.
Our friendly support team will walk you through the process step by step.

Peace of Mind Guarantee

Every order is packed with care and fully insured for delivery.
If your item arrives damaged or defective, we’ll replace it at no extra cost — guaranteed.

As a proud Canadian small business, we genuinely care about every customer and every home we help furnish.
If you ever have a question or concern, just reach out — we’ll always do our best to make it right. ❤️